Technical Support
Get help troubleshooting your Uneekor hardware, software, memberships, installations, account issues, and technical questions.
Mon - Fri 8:00am - 8:00pm EST Sat - Sun 8:00am - 5:00pm EST

If your EYE MINI displays Status Code 6, Communication Error, or a Failed to Get License message, the device is having trouble communicating and retrieving its license information.
First, confirm that your EYE MINI is connected to the internet. A working internet connection is required for the device to communicate with Uneekor and refresh its license.
Next, check the date and time shown in the EYE MINI Status menu and make sure they are correct. An incorrect system date or time can interfere with license validation.
If the internet connection, date, and time are correct but the status code or error code continues to appear, contact Uneekor Support for further assistance.
Can’t find what you’re looking for and need help from our experts? Reach out to us any time using phone or email.
Get help troubleshooting your Uneekor hardware, software, memberships, installations, account issues, and technical questions.
Mon - Fri 8:00am - 8:00pm EST Sat - Sun 8:00am - 5:00pm EST
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