Technical Support
Get help troubleshooting your Uneekor hardware, software, memberships, installations, account issues, and technical questions.
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The EYE XR is typically installed with the guide pin in the third pin hole. If you are experiencing mishits or inaccurate readings, move the guide pin down one position to the fourth pin hole, which is second from the bottom. This adjusts the angle of the EYE XR and may improve ball and club tracking.
After repositioning the guide pin, make sure the pin is fully seated and the mounting bolt is securely tightened.
If the issue continues, confirm that your EYE XR is mounted in the correct direction and has not been installed backwards. An incorrectly oriented unit can prevent the cameras from properly capturing shots.
For complete mounting, positioning, and installation instructions, refer to the EYE XR User Manual.
If you continue to experience mishits or inaccurate data after checking the mounting angle and installation direction, please contact Uneekor Support for additional assistance.
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Get help troubleshooting your Uneekor hardware, software, memberships, installations, account issues, and technical questions.
Mon - Fri 8:00am - 8:00pm EST Sat - Sun 8:00am - 5:00pm EST
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