Technical Support
Get help troubleshooting your Uneekor hardware, software, memberships, installations, account issues, and technical questions.
Mon - Fri 8:00am - 8:00pm EST Sat - Sun 8:00am - 5:00pm EST
If you've lost access to Third-Party Connector, check your Uneekor account's Inventory page on MyUneekor. Your complimentary trial or annual software subscription may have expired.
If your subscription has expired, you will need to purchase a new software package (Pro, Champion, or Ultimate) to regain access to Third-Party Connector. Please note that third-party golf simulation software is sold separately.
Uneekor launch monitors purchased before March 7, 2024, may qualify for grandfathered perpetual licenses for VIEW and Third-Party Connector. This may also include REFINE or REFINE+ if purchased separately at that time.
Important: EYE MINI is excluded from perpetual licensing, regardless of purchase date, as it has always operated under a subscription-based software model.
If you purchased an eligible launch monitor before March 7, 2024, and believe your perpetual licenses are missing, please contact our Customer Experience team at support@uneekor.com.
When contacting support, please include your proof of purchase and launch monitor serial number so our team can verify your eligibility and assist you.
Can’t find what you’re looking for and need help from our experts? Reach out to us any time using phone or email.
Get help troubleshooting your Uneekor hardware, software, memberships, installations, account issues, and technical questions.
Mon - Fri 8:00am - 8:00pm EST Sat - Sun 8:00am - 5:00pm EST
Need help with an order? Contact us about shipping, order status, returns, exchanges, cancellations, warranties, or payment questions.
Mon - Fri 10:00am - 8:00pm EST