Technical Support
Get help troubleshooting your Uneekor hardware, software, memberships, installations, account issues, and technical questions.
Mon - Fri 8:00am - 8:00pm EST Sat - Sun 8:00am - 5:00pm EST
For the pressure bars, if pressure with your right foot is showing up on the "L" bar (or vice versa), then you will need to rotate the Balance Optix® mat 180° to fix this.
As for the foot heatmap, if it is displaying in the wrong orientation, you can click the top-right button to rotate it.
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Get help troubleshooting your Uneekor hardware, software, memberships, installations, account issues, and technical questions.
Mon - Fri 8:00am - 8:00pm EST Sat - Sun 8:00am - 5:00pm EST
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