Invitational Exclusive: Purchase an eligible Launch Monitor and receive 1-YR GS Pro, 1-YR Uneekor Pro Package, and 1-Mo SGT Software. Terms & Conditions here.

Invitational Exclusive: Purchase an eligible Launch Monitor and receive 1-YR GS Pro, 1-YR Uneekor Pro Package, and 1-Mo SGT Software. Terms & Conditions here.

Screen displaying "Failed to get License" error, prompting internet connection, with a QR code, status code 6, and serial number 501000338958.

What Does EYE MINI Status Code 6 "Communication Error" Mean?

If your EYE MINI displays Status Code 6, Communication Error, or a Failed to Get License message, the device is having trouble communicating and retrieving its license information.

First, confirm that your EYE MINI is connected to the internet. A working internet connection is required for the device to communicate with Uneekor and refresh its license.

Next, check the date and time shown in the EYE MINI Status menu and make sure they are correct. An incorrect system date or time can interfere with license validation.

If the internet connection, date, and time are correct but the status code or error code continues to appear, contact Uneekor Support for further assistance.

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