Invitational Exclusive: Purchase an eligible Launch Monitor and receive 1-YR GS Pro, 1-YR Uneekor Pro Package, and 1-Mo SGT Software. Terms & Conditions here.

Invitational Exclusive: Purchase an eligible Launch Monitor and receive 1-YR GS Pro, 1-YR Uneekor Pro Package, and 1-Mo SGT Software. Terms & Conditions here.

How do I troubleshoot network connectivity issues during online play or software updates?

If you ever have a slow connection with golf software, try the following:

  • Check your internet connection
    • Make sure your PC is running at the expected speed (compare with golf software vs without golf software), using an internet speed testing website (i.e., speedtest.net)
  • Uninstall/Disable network throttling software/settings
    • Uninstall Gigabyte's App Center software (and other related Gigabyte software)—can throttle LM network connection, internet connection/speed
    • Uninstall Killer Control Center software—can throttle LM network connection, internet connection/speed
    • Uninstall Omen Gaming Hub or disable its Booster in the Optimization menu—throttles LM network connection
    • Disable Lenovo Vantage software's Network Boost—throttles LM network connection, internet connection/speed
    • Disable Legion Space software's Network Boost—throttles LM network connection, internet connection/speed
    • Uninstall any other software that promise "game boosting" or "network boosting" (such as IObit)—throttles LM network connection, internet connection/speed
  • Update & configure PC drivers
    • Update your PC's Ethernet driver
    • Configure the Ethernet driver to disable all Power Saving-related settings (in both Power Management and Advanced tabs)

Support

Get Support

Can’t find what you’re looking for and need help from our experts? Reach out to us any time using phone or email.