Technical Support
Get help troubleshooting your Uneekor hardware, software, memberships, installations, account issues, and technical questions.
Mon - Fri 8:00am - 8:00pm EST Sat - Sun 8:00am - 5:00pm EST
To view and manage your Uneekor software & subscriptions, visit my.uneekor.com and log in to your Uneekor account. Once signed in, click on the Inventory link in the top navigation menu. Then, scroll down to the bottom of the page to see the software & subscriptions associated with your account.
To purchase a new subscription, click on the Subscription link in the top navigation menu. From there, you should see Subscriptions and Add-Ons on the left navigation menu.
If you have an ongoing paid subscription, you can manage it by clicking the Manage button for that subscription, which includes the option to cancel the subscription's auto-renewal. As for subscription trials, you will see the option to upgrade the Ultimate Package trial (which comes with the launch monitor's registration) to a 1-year subscription of any software package; on the other hand, the 1-year trial of AI Trainer that comes with registering Swing Optix® cameras does not have an option for upgrading — you will need to wait until the end of the trial.
Can’t find what you’re looking for and need help from our experts? Reach out to us any time using phone or email.
Get help troubleshooting your Uneekor hardware, software, memberships, installations, account issues, and technical questions.
Mon - Fri 8:00am - 8:00pm EST Sat - Sun 8:00am - 5:00pm EST
Need help with an order? Contact us about shipping, order status, returns, exchanges, cancellations, warranties, or payment questions.
Mon - Fri 10:00am - 8:00pm EST