Technical Support
Get help troubleshooting your Uneekor hardware, software, memberships, installations, account issues, and technical questions.
Mon - Fri 8:00am - 8:00pm EST Sat - Sun 8:00am - 5:00pm EST
Find your purchase below. Each route ends in the same place: a GSPro license key and your first shot. Download the Customer Guide for illustrated steps, or share the Partner Quick Reference with your retailer or installer.
Each Plus membership includes its matching Uneekor tier (Pro, Champion or Ultimate) and one year of GSPro Standard. Bought a launch monitor in the UK or EMEA? Check your included Pro+ offer before paying.
Pro+ promotion: eligible Pro+ purchases during Black Friday also include a separate 12-month AI Trainer license. AI Trainer requires Swing Optix® cameras. Champion and Ultimate include AI Trainer as a tier benefit.
United Kingdom and EMEA · all launch monitor models
Qualifying purchases of any Uneekor launch monitor under the local campaign include Pro+ and GSPro. You don’t need to buy Plus separately.
United States and Canada · EYE MINI LITE and EYE MINI CORE
New EYE MINI LITE and EYE MINI CORE units bought from Uneekor or a participating retailer from November 2 to December 15, 2026 (11:59 p.m. Eastern) include one year of GSPro Standard. Amazon EYE MINI CORE is excluded. An active Uneekor Pro membership or higher is required to play.
I already have Pro, Champion or Ultimate.
Contact Support before you buy. Your current access continues, and an eligible Plus term starts after your current term ends. Support can confirm your dates and help you turn off your old auto-renewal. There’s no mid-term switch or credit for unused time.
I already pay for GSPro directly.
Keep using your existing key. Buying Plus or redeeming a new code doesn’t cancel a separate GSPro subscription, so contact GSPro if your paid terms overlap.
I already bought a GSPro add-on.
Keep your current eligible Uneekor tier and redeem your emailed code. You don’t need to buy Plus.
I bought a launch monitor and a Plus membership together. What do I get?
Register the device once and follow the steps for your Plus tier. Send Support your order number before you try to redeem another offer for the same device, and we’ll confirm which benefits apply to it.
Missing a code? Contact support@uneekor.com with your order number and serial numbers, even if you’ve opted out of marketing emails. For a missing license key or GSPro billing, contact support@gsprogolf.com.
Email support@uneekor.com ahead of the visit to request an installation time. Include your country, site, date, local time and time zone, number of bays, onsite contact and receipt, plus serial numbers when you have them. We’ll confirm availability.
Can’t find what you’re looking for and need help from our experts? Reach out to us any time using phone or email.
Get help troubleshooting your Uneekor hardware, software, memberships, installations, account issues, and technical questions.
Mon - Fri 8:00am - 8:00pm EST Sat - Sun 8:00am - 5:00pm EST
Need help with an order? Contact us about shipping, order status, returns, exchanges, cancellations, warranties, or payment questions.
Mon - Fri 10:00am - 8:00pm EST