No. We will accept the device even if it is not in full working condition. However, all hardware must be returned and parts cannot be missing.

No. During this promotion, trade-in credit is fixed and cannot be combined with additional discounts. You will receive a flat-value credit amount based on the trade-in program, regardless of other promotional offers.

You’ll receive a prepaid FedEx shipping label. Simply pack your QED and drop it off. Once we are notified of a successful return, we will start the process of shipping your EYE XR.

This trade-in process is currently being trialed in North America.

All activate subscriptions and separately purchased perpetual licenses will automatically be transferred to your new launch monitor. Any perpetual licenses bundled with a purchase will not be transferred over. All purchases come with a 3-month free trial to our Ultimate package.