Shipping Policy
At Uneekor, we strive to process and ship your order as quickly as possible. The information below outlines our shipping process and what you can expect after placing an order.
Order Processing
Most in-stock orders are processed within 1 business day after payment has been received and verified. Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has been processed, in-stock products typically ship within 2 business days.
Please note that processing times may be extended during periods of high order volume, holidays, or promotional events.
Drop Ship Products
Certain products, including Carl's Place enclosures and other drop ship items, are fulfilled directly by our supplier partners. These products typically ship within 1 - 2 weeks, although shipping times may vary based on supplier availability.
If your order contains both in-stock and drop ship items, products may ship separately.
SIMKIT Orders
SIMKITs may contain a combination of Uneekor products and third-party components.
- Stocked Uneekor components are typically processed within 1 business day and ship within 2 business days after payment is received.
- Third-party or drop ship components may require additional fulfillment time depending on supplier availability, which can extend overall shipment timing.
When applicable, SIMKIT components may ship separately to expedite delivery.
Signature Requirements
For security purposes, all launch monitor shipments require an adult signature upon delivery. Please ensure someone 18 years of age or older is available to accept the shipment at the delivery address.
Delayed, Lost, or Damaged Shipments
If your shipment is delayed, lost, or arrives damaged, please contact our Order Support team as soon as possible at orders@uneekor.com.
If visible damage is noticed upon delivery, please refuse the shipment and note the reason for refusal with the carrierbefore accepting delivery. This helps us expedite replacement or claims processing.
Shipping Restrictions
- Orders must be shipped to a physical street address. We are unable to ship to P.O. Boxes.
- Most orders ship via standard ground service.
- SIMKITs, oversized products, and bulk orders may ship via LTL freight or other specialized carriers based on the size and contents of the shipment.
- Shipping carriers and delivery methods are selected based on the destination, package size, and order contents.
If you have any questions regarding your shipment or need assistance with an existing order, please contact Order Support at orders@uneekor.com.