Frequently Asked Questions

This is a short list of our most frequently asked questions. If you do not see the question you are looking for please contact: support@uneekor.com.

Our goal at Uneekor, Inc. is to not only provide excellent products but provide excellent customer service and support.

Our requirement for ceiling height is between 9 – 10.5 feet.


The type of projector and/or LED bulbs used can produce a flicker effect in video capture. Our Swing Optix cameras record at 160 fps which can capture high-speed voltage fluctuations produced by LED bulbs and some projectors may enhance the effect even further. We've compiled a list of compatible projector(s) and LED bulb(s) that reduce the flicker effect to a miniscule level. Please refer the lists below:

Projectors

LED Bulbs


Yes, we are fully integrated with TruGolf E6 Connect and TGC. You can purchase these by directly going through E6 or TGC and selecting “Uneekor” for the hardware.


The hitting mat must be 3.5 feet in front of the sensor once it is mounted.


CPU: Intel i5 8400 or higher
RAM: 8 GB
Graphics card: GeForce GTX1060
Operating system: Windows 10 64 bit version 1803 or higher


We recommend 12 feet or more for safety purposes. For those with limited space, 10 feet is the minimum distance.



The sensor is connected to the PC through a CAT6 ethernet cable. The ethernet cable must be DIRECTLY connected to your ethernet port on the back of your PC and NOT a switch or router.


Yes you can upgrade at any time for the additional level cost.



Email: support@uneekor.com or support2@uneekor.com
Phone: 949-328-7790


Yes, the sensor is RH and LH capable without moving the hardware whatsoever. You can also have RH and LH golfers play together in play mode, just set them up accordingly in settings before you start.


We accept VISA, Mastercard, AMEX, Discover, JCB, Diners Club and Elo. We do not accept Paypal.


Financing

Uneekor has teamed up with Acorn Finance to offer simple financing options. Receive loan offers in 60 seconds or less with no impact to your credit score. Below is a short list of our most frequently asked questions. If you do not see the question you are looking for please contact: customer.service@uneekor.com

Acorn Finance is a lending marketplace where the nation’s premier online consumer lenders pre-qualify customers for personalized loan options in 60 seconds, with no impact to the homeowner’s credit score. Acorn Finance uses an initial soft credit inquiry to provide access to competitive, fixed-rate loans through a fast and easy online process.


Acorn Finance's network of lenders extends loans from $2,000 up to $100,000 for qualified consumers.


Applicants with excellent credit may be eligible for rates as low as 3.99% and extended repayment terms of up to 144 months (12 years).


Qualified applicants can be approved quickly during business hours and may receive their funds as soon as within 1 business day.


Acorn Finance's network of partners charge no penalties for early repayment, and no processing charges on loans over $40,000. Under $40,000 some lenders may charge an origination fee between 1-6%. No fee options are clearly highlighted on offers pages.


Yes. Co-borrowers are encouraged to apply and can be added immediately after the initial applicant submits their information.


Acorn Finance is available online in the United States via internet-connected smartphones, tablets and personal computers nationwide except for in MD, NJ, NV, WV, VT, and RI. We're rapidly expanding to all 50 states so please check the status of our current coverage area at www.acornfinance.com/acorn-finance-coverage to determine if we are serving your state.


You could be eligible to finance your purchase through Acorn Finance. Acorn Finance is not a lender but partners with lenders to make loans available to you. Monthly payment estimates are for informational purposes and do not represent a financing offer or terms that are available to you. This information is presented without warranty or guarantee of availability of any loan to you. Annual percentage rates on loans with our partner lenders range between 3.99% and 35.99%, and terms range between 2 and 12 years. Some partner lenders may charge an origination fee of 1% to 6% and may deduct that fee from the loan amount or increase the loan amount to include the fee.