Uneekor Swing Optix® cameras can be purchased on our Swing Optix® shop page, and cost $1,700.

The launch monitor is connected to the PC through a CAT6 LAN ethernet cable. The ethernet cable must be DIRECTLY connected to your ethernet port on the back of your PC and NOT a switch, router or ethernet adapter.

The recommended system specifications for a Windows PC running Uneekor software with third-party software at 4K resolution are as follows:

• CPU: Intel i7 or higher, 10th generation or faster
• RAM: 16 GB or more
• GPU: NVIDIA RTX 30 series or faster
• GPU Memory: 16 GB or more
• Hard Drive: 200 GB or more of available space (to store golf courses from third-party software)
• OS: Windows 11 *
• Dedicated Ethernet ports: 2 or more (one required for launch monitor, one optional for hard-wired internet)
• Internet download speed: 25 Mbps or higher ** (to quickly download golf courses from third-party software)

• CPU: Intel i5 8400 or faster
• RAM: 8 GB (16 GB for Swing Optix®)
• GPU: GeForce GTX 1060 or faster
• GPU Memory: 6 GB or more
• OS: Windows 10 (64-bit) Version 1803 or later *
• Dedicated Ethernet ports: 1 or more (one required for launch monitor)
• Internet download speed: 1 Mbps or higher **

• Model: iPad Air 2 or higher, iPad mini 4 or higher, iPad 5th gen or higher, all iPad Pro models
• iPadOS: 14 or higher

We recommend 12 feet or more for safety purposes. For those with limited space, 10 feet is the minimum distance.

The process to exchange software or upgrade your subscription is as follows:

• If the software/subscription has been activated for less than three days, you will be refunded the full amount.
• If the software/subscription has been activated for more than three days, you will be issued a refund based on the calculated difference from the number of days you have been using the software/subscription.
• Once refunded, the software/subscription will be cancelled, and you can proceed to purchase the software/subscription of your choice.

Yes, the launch monitor is RH and LH capable without needing to move the hardware (assuming a wide enough environment). You can also have RH and LH golfers play together on a course—just set them up accordingly in the match settings before you start.

The launch monitor should be mounted 9 – 10 feet above the hitting area. We cannot guarantee the accuracy of the launch monitor when mounted outside of this range.

Uneekor is approved through Microsoft defender. However, Uneekor software is not approved through third party antivirus, such as Norton, McAfee and Bitdefender. If a third party anti virus is installed on the pc, it is possible the antivirus will pull major files. Please unistall 3rd party antivirus software before installing Uneekor software.

REFINE / REFINE+ is incompatible with most resolution/scaling settings. REFINE / REFINE+ will attempt to fix this by changing your resolution/scaling to a suitable one, but some systems may prevent this from happening.

To check and change your resolution/scaling, please follow these steps:

1. Right-click on your desktop and select Display settings
2. Make sure your display is set to either 1920×1080 at 100% scaling (16:9) or 1024×768 at 100% scaling (4:3); these are the only supported formats for REFINE / REFINE+ at this time
3. Open Uneekor Launcher
4. Go to REFINE / REFINE+ > Settings and change the Display resolution to match the above configuration